Privacy Policy

borGO want to offer you the best experience ever. In case you have incurred any issues, feel free to contact us. We are always happy to help you.

Privacy Policy

Last updated: 05/07/2025


This document outlines how borGo, accessible at www.bor-go.eu, collects, uses, stores, and protects users’ personal data, in accordance with EU Regulation 2016/679 (GDPR).


1. Data Controller

The data controller is borGo.
 For any information or requests regarding privacy, you can contact us via email at: info@bor-go.eu


2. Personal Data Collected

We collect the following personal data:

  • Full name
  • Email address
  • Phone number
  • Physical address
  • Payment information
  • Browsing data (via cookies)


3. Data Collection Methods

Data is collected through:

  • Contact forms
  • Online bookings
  • Newsletter subscriptions
  • User account creation
  • Interaction through social media
  • Cookies and tracking tools


4. Purpose of Processing

Personal data is processed for the following purposes:

  • To provide requested services (bookings, subscriptions, communications)
  • To send informational and promotional communications
  • To improve user experience
  • For statistical analysis and marketing activities (also via Google Analytics)


5. Legal Basis of Processing

Processing is lawful based on:

  • Performance of a contract or pre-contract (e.g., bookings)
  • User consent (e.g., newsletter)
  • Legitimate interest of the data controller (e.g., service improvement)


6. Data Retention

Data is kept only as long as necessary for the stated purposes or until the user requests deletion, except where otherwise required by law.


7. Data Sharing with Third Parties

Data is not shared with third parties, except for Bokun and its companies, the platform hosting the website, which stores data on servers located in Europe. For more info, refer to their policies.


8. User Rights

According to GDPR, users may at any time:

  • Access their data
  • Request correction or deletion
  • Object to processing or restrict its use
  • Request data portability


Requests can be sent to: info@bor-go.eu


9. Cookies and Tracking Tools

The site uses essential technical cookies needed for proper platform functionality, as well as analytics cookies (like Google Analytics) that collect data anonymously on site usage.

Our site is built on the Bokun platform, which uses its own cookies for security, performance, and core functionalities. Third-party cookies may also be active (e.g., for social media, booking systems, newsletters, analytics tools).


10. Minors

This site is not intended for users under 18 years of age. We do not knowingly collect data from minors. If we become aware of such collection, we will promptly delete the data.